The correct description of key skills,professional qualities, knowledge and skills is one of the main keys to success in the labor market.A resume is a business card that an employer uses to form an initial idea of a candidate.And the section on professional and key skills is one of the main ones in the resume.

What are key skills and knowledge in a resume

The key skills section of a resume gives the employer an idea of what the candidate knows and can do. The HR department carefully studies this information and compares it with their requirements and expectations.Based on this, he decides whether to consider the applicant’s candidacy further.To avoid being rejected, you need to knowhow to write a resumefor a job search.

How to choose the right skills

Recruiters no longer make a decision regarding the applicant only on the basis of the previous place of work. In order to correctly compile a list of skills, you need to carefully study the job description.Therefore, when the question arises: “I need to indicate the skills in the resume – what to write?”, You can take the advice of recruitment specialists as a basis.They recommend listing all skills that directly or indirectly match those needed by a particular employer. It will help in compiling the list to communicate with people who already work in this or another company in asimilar position.More and more resumes are selected by bots.In order for them to pay attention to the candidate, keywords should be used in the “Knowledge and Skills” section of the resume.

What skills do not need to be indicated

It is not necessary to describe all the skills acquired at the institute or over many years of work.It should be guided solely by the expectations of the employer.This will “lighten up” the summary, and useful information will not be lost in the text.

Remembering the professional skills for a resume, you also need to be aware of what position it is being applied for.So, often applicants for the vacancy of a director indicate the skills that a middle manager needs.For some reason, they believe that the employer must understand from the resume that the author is the leader, and not the subordinate.

Skills for managers and administrators

Sales manager in the field of trade, services and tourism

A sales manager is a person who communicates with customers on behalf of a company and convinces them to purchase its products or services. The key skills for a sales manager are:

  1. Possession of the methodology and technology of retail and wholesale.
  2. Market analysis in your field.
  3. Management of client motivation.
  4. Conducting business negotiations and correspondence with the management of client companies.
  5. Drawing up commercial offers.
  6. Drawing up contracts for the supply or provision of services.
  7. Constant study of trends in consumer demand.
  8. Ability to win the trust and respect of the buyer.
  9. Attraction of new clients.
  10. The expansion of the customer base.
  11. Competent customer advice.
  12. Work with objections.
  13. Sales planning.
  14. Making cold calls.

HR manager

This specialist selects employees for vacant positions and in some cases can perform other related functions – for example, conducts training. The candidate can indicate such knowledge in the resume:

  • Labor law.
  • Fundamentals of sociology.
  • Personnel management.
  • Psychology skills.
  • Modern methods of personnel assessment and regulation of its functions.
  • Testing of candidates and evaluation of results.
  • Conducting interviews.
  • Knowledge of modern HR concepts.
  • Knowledge of recruitment and recruitment techniques.
  • Development and implementation of trainings for staff.

Administrator

The position of administrator is found in many enterprises in the service sector. The main pool of skills is common to them. So, in a resume, regardless of the type of service sector, indicate:

  1. Knowledge of the services provided.
  2. Organization of warehouse management.
  3. Organization of effective service.
  4. Providing comfortable conditions for customers.
  5. Control over the work of personnel.
  6. Communication with visitors and employees.
  7. Coordination of work of employees and departments.
  8. Maintain a friendly atmosphere.
  9. Knowledge of consumer protection law, sanitary rules and regulations.
  10. Ability to motivate staff.
  11. Negotiation and business correspondence.
  12. Knowledge of hospitality standards.
  13. Cashier work.
  14. Elimination of conflict situations.
  15. Knowledge of the basics of economics, labor organization, marketing and advertising organization.
  16. Producing a presentation.
  17. Inventory.
  18. Dealing with problem clients.

Other skills may be required depending on the field of activity:

  • In beauty salons – marketing campaigns, window dressing (merchandising).
  • In a car wash – knowledge of the conditions for storage and transportation of auto chemicals.
  • In a restaurant – the ability to calculate the needs of the kitchen and arrange timely delivery of products, knowledge of table etiquette, the purchasing activities of the restaurant.
  • In the hotel – experience with travel companies, tact and tolerance, hotel etiquette, the ability to win over.
  • In the store – inventory and assortment management, experience in maintaining cash, income and expenditure documents, working with suppliers, sales representatives, knowledge of 1C, scheduling work, the basics of merchandising.

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